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  • book@taxi09.com

Frequantly Asked Questions

      

You can book car through our mobile application.Just select the type of car you want, the location you want to pick it up from, and the start and end time for your reservation. Then enter your payment details (credit or debit card) and you are ready to go.

You can book cars by the hour, day, week, or month. You can book them 10 days in advance. The minimum reservation period for regular bookings is 6 hours. For one way bookings, the minimum reservation period varies per route based on the average time taken to cover the distance with brief stops in between.

You can cancel the booking through your APP by clicking on the myBookings on the main page of your App.

a) A cancellation charge of Rs. 200 applies if you cancel more than 24 hours before booking start time.
b) A charge of 50% of the booking amount is applicable if canceled within 24 hours of the booking start time.
c) No cancellation is allowed after booking start time as there is no refund.

A late return fee will be applicable for the amount of time you are late. In order to avoid paying this penalty, you can extend the booking from the app, well in advance.

"To avoid the KM confusion, our app capture the odometer reading images and sent to your email and for any future reference and check your booking details on your APP to know the total free KM on the booking. Excess KM would be charged as per the selected vehicle.

Taxi09 accepts payments by credit cards, debit cards, net banking, and wallets. All payments are made in advance through our mobile app.